FAQ’s

What should come first? A Nexus Triage Evaluation or Diagnostic Imaging (DTI/MRI/CT scan)?

Early evaluation is crucial, as symptoms like headaches, dizziness, sleep disturbances, and other cognitive impairments can appear immediately after an injury and should be documented as close to the subject event as possible. Diagnostic imaging such as MRI, CT scans, and DTIs are typically recommended a few months after a head injury as certain changes, like microbleeds or white matter damage, often take time to become visible. Also, imaging is not a necessary component of diagnosing brain injury, though it can provide useful information.

Regardless of the results of a brain imaging scan, a patient needs to be evaluated for their neurobehavioral functioning as soon as possible. Ultimately, seeking an early evaluation ensures comprehensive documentation and timely treatment recommendations, which can help streamline future care, reduce unnecessary healthcare costs, and prevent gaps in treatment.

How do I schedule an appointment?
  • To schedule an appointment, click on the Refer a Patient link at the top and fill out your information. Our scheduling team will get back to you to schedule an appointment for you at a date and time that is convenient for you.
Do you accept insurance/liens? How can I pay?
  • Our office does not accept insurance or liens. However, we accept check, credit card, and non-recourse funding.
What do I do to prepare for my appointment?
  • For a Nexus Triage evaluation you will need a computer or smart device, internet access, and a private room that is free of distraction. To prepare for your appointment, all you need to do is download and install our Nexus VSee software to your device (instructions will be emailed to you when you schedule an appointment).
  • In addition, certain patients may be asked to complete a brief test prior to their appointment. If instructed to do so, please complete the pre-test at least 1 hour before your scheduled appointment time. (instructions will be emailed to you when you schedule an appointment).
Are there any cancellation fees?
  • There is a cancellation fee of $250.00 if a patient does not give at least 24 hour notice of cancellation/rescheduling.
What is a psychometrist?
  • The first portion of a Nexus Triage evaluation consists of a neurobehavioral assessment with a psychometrist. A psychometrist is someone who is trained in the administration and scoring of psychological testing and assessment.
  • You can think of them as the nurse/physician’s assistant who takes your vitals before seeing the main doctor.
After my appointment, what’s next?
  • After you have completed your Nexus Triage Evaluation, the next step will be to wait for a report of your results. You will receive your report within 72 hours of completing your appointment. It will detail your diagnostic impressions, probable level of impairment (mild, moderate, severe, etc.), and our doctor’s recommendations.
What is the difference between a neuropsychologist and a neurologist?
  • While neurologists focus primarily on medication treatment for the physical symptoms and causes of brain disorders, neuropsychologists treat the cognitive, mental and behavioral effects of brain disorders without the use of medications.
  • Neuropsychologists also administer neuropsychological evaluations and psychological tests and offer specific treatment recommendations based on the identified impairments and the patient’s concerns.
I don’t have a computer or smart device (smartphone, tablet, etc.). Can I still complete a Nexus Triage evaluation?
  • Yes. If a patient does not have access to a compter, smart device or internet, they can arrange for a friend or family member to assist in lending them the resources needed to complete their appointment.
  • If you are working with an attorney, the law firm is sometimes able to provide assistance. Just inform us of what you need and we can work with your attorney to arrange your appointment.
  • If no one is available to assist, we can arrange for a Nexus Evaluation to be completed in-person, at our office located at 6101 W Centinela Ave., Suite 211 Culver City, CA 90230
What is a neurobehavioral/neuropsychological assessment?
  • A neurobehavioral/neuropsychological assessment is a short battery of tests designed to examine and quantify cognitive impairments that can result from a traumatic brain injury. Areas assessed include: language, perception, motor skills, working memory, processing speed, and learning and memory.